Services
idataraya proves it on one route or one hub, installs it in the operator's own environment, and maintains it under one yearly agreement.
Rollout plan and proposal
Send the hubs and depots in the network, the number of drivers and contractors, and the systems in use today. An engineer replies with a rollout plan, an integration plan and a proposal. It runs on a single route or a single hub before the operation commits, so real runs surface the cases a specification never lists.
Installation in your environment
asasii logistics runs in the operator's own cloud account or data centre. idataraya installs it, configures it to the operation's own network and rates, integrates it with the accounting packages, customer systems and e-commerce platforms already in use, and keeps it current. The operator's team holds the keys, the backups and the data.
Support and maintenance
One team looks after the system and the driver app for the life of the agreement, on the operation's own clock.
- Severity-based response times, measured monthly
- Continuous monitoring from within the operator's environment
- A drilled backup and restore
- Releases, patches and incident response
- Support on the operation's own clock, including the sort at four in the morning
The yearly agreement
Software updates, the customisations made for you, monitoring, severity-based response and restoration targets, and support for the hours the operation runs. Hosting stays with you. It is a fee, not a subscription.
Security and Malaysian compliance
The questions auditors and IT ask, answered in the system.
Security and data overview- PDPA 2010
- Customer details, signatures and delivery photographs stay in the operator's own environment.
- Single sign-on and MFA
- On every console, with the operator's own identity provider.
- Roles
- Each role is scoped by hub and function.
- Audit trail
- Every action recorded with the previous value and kept for seven years.
- The operator's records
- Held in the operator's own environment, from the booking to the settlement.
- Out of coverage
- Deliveries, collections and proof are captured offline and sync when the signal returns.
See it on one of your own routes
Send us the hubs and depots in the network, the number of drivers and contractors, and the systems in use today. An engineer replies with a rollout plan, an integration plan and a proposal.